St Francis Animal Hospital & Pet

18111 Katy Freeway Houston, Texas 77094
N/A
rating
MONDAY
07:00 AM - 06:00 PM
TUESDAY
07:00 AM - 06:00 PM
WEDNESDAY
07:00 AM - 06:00 PM
THURSDAY
07:00 AM - 06:00 PM
FRIDAY
07:00 AM - 06:00 PM
SATURDAY
08:00 AM - 12:00 PM

(281) 599-7387

request take down take ownership for $4.99 USD
Reviews Á Ratings
  • 5 Reviews
  • Bobby Vempati January 22, 2015

    Full of regret, my dog gets visible unhappy, stinky and just unhealthy 2times we boarded at this location. Second time I boarded him for the weekend and when I came back and picked him up he was limping and looked so thin so took him to the doc on Monday he lost 5lbs in just 2 days. Fortunately I had to take him to the vet on Friday the day I boarded him for a regular visit, So I had reference points to see the difference in weight loss. I fed him on Friday before boarding, I just don't think he was given food or water over the weekend. I will not trust my dog here, isolated incident or not it is not acceptable. Since there was nothing wrong with him except loss of weight I did not pursue at all, I opted for peace of mind by deciding to never go to them. It's just a "cold" place. Unfortunately, we haven't had much success in finding a decent dog daycare. We moved from Denver a much different place for dogs.

  • Jon D June 21, 2014

    I have been taking my dog Keoni here for a little while since moving to the area. I have no issue with the overall care he is given. The Front desk and medical staff are wonderful and seem caring and genuine. However it seems that either they lack the ability to pay attention to detail or are just so busy that small things fall through the cracks CONSTANTLY! Two examples. The very first time I took him to be boarded I requested that he be given a bath. Once I returned home I realized I had left his shampoo here at home so I immediately called and asked that his bath be cancelled. I was assured it would be but upon picking him up he had indeed been bathed. A week of dry itchy skin and allergy meds but he is of course just fine. Nothing devastating. This second time I took him to be boarded I asked that he have what they call a Furminator treatment because He is a Husky and blowing his coat. I dropped him off on Friday evening and picked him up Sat evening. He was dropped off too late to be bathed Fri so it was done Sat. When I picked him up it was QUITE OBVIOUS that there had been no grooming or undercoat raking given. Simply the bath. There is no way this much fur and this many fur "puffs" would be in the EXACT same place as they were when I dropped him off. He was obviously rinsed, possibly topical shampoo applied for fragrance and that's it. I have an undercoat rake I bought at WalMart for 6 bucks and when I bathe and rake him at home there is NOT ONE STRAY HAIR for up to a week! They really expected me to believe that this was the result of a PROFESSIONAL treatment only a few hours after a bath and treatment. I don't think so. If he was raked or so called groomed it was either half-assed or done with someone's Grandmothers Wig brush. Ridiculous. Now the Furminator treatment is like 17 bucks, the smallest charge on my bill so With a $2000.00 dog, of course the cost is not the issue. Being lied to in my face is. There have been other instances of things overlooked and I have just grown tired of having to scrutinize THIS business to ensure that all services I requested were rendered. I gained copies of his records and am seeking a new Vet Facility. This is a wonderful place with caring people and staff......as long as you are standing in front of them. Once you leave your pet the real services begin. PAY ATTENTION!

  • Pete Gilmore May 23, 2014

    Dr. Corona is excellent. The facilities are top of the line. We have been taking our three dogs here for two years even though it is 30 miles away from where we live. It is clean and friendly. I trust them with my dogs. They always take the time to explain everything, show you options, and are up front about the pricing.

  • Christa Burgess June 17, 2014

    We love Dr. Corona and her staff and facility!!! Easy to get an appointment, clean and friendly and the best prices in Katy... Shadow and Poly, our cats, love seeing Dr. Corona and the technicians. It's a family business and I think the best in Katy, TX.

  • Ruben Espinoza October 22, 2013

    Other than ripping us off this place is nice. The manager was completely unprofessional when we tried to get a discount they promised. They asked us to separate our dogs for a week long boarding. We assumed it would be the same price but got a huge bill the next week. The manager would not listen and kept saying she trusts her employee more than the customer. We would been a very loyal repeat customer. They lost our business because of this. Do not go there!!!!!

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