It is always an excellent experience at VCA Springbranch. The staff are always friendly and inviting. They are very quick and even have Saturday hours!

I have been using VCA Spring Branch Animal Hospital for over 20 years where I have brought all of the cats I have lived with. In that time I have seen all of the veterinarians on their staff and I have enjoyed seeing all of them, except Dr. Glass whom I saw twice. The first time I found him to be detached and cold while examining my cat, the second time a little warmer. On the other hand, the rest of the doctors have all been quite warm, caring, and knowledgeable. I also appreciate the senior discount they have extended to me.

Been a customer for years. The place has fallen from great to mediocre. It has continued to fall. Much of the drop in service appears to have come after the VCA acquisition. I held out there for one doctor whose sensible judgment and advice I valued. Alas, she is still there but now wears the cold, uncaring mask of the VCA corporation. Goodbye VCA. I will now make a choice between two independent clinics in the same vicinity - both appear very much to care and want me as a customer. I used to value those traits in Spring Branch many years ago. If you choose VCA, good luck to you.

Worst place called for my pet she is sick to dead throwing up and they say is not an emergency??? Do not go there they are rude

I was really impressed with the front desk staff and the intake person, who said my new dog (in my possession for 3 days at this point) had a "very high" fever. Dr. Glass was kind to my dog, and clearly very good with animals, however; he didn't address the fever, chalked it off to "dogs not able to regulate their temperatures" and dismissed it as too much time spent playing. As my dog was post-neuter, that was not the case. Still, I was given a false sense of security as my dog became lethargic on Saturday, worse on Sunday, at which time I called his office. Closed. I had to go to the Pet Hospital and spend over $600. My dog's fever was 2 or 3 degrees LOWER at the emergency visit, and this was a great concern to the on-call doctor, due to my dog's sedentary state. Guess what? Left with antibiotics. My thought is that Dr. Glass should have done that - given my dog antibiotics, and he'd have saved me over $600.