As a member of the Lonestar Veterinary Hospital staff and on behalf of the management team I would like to publically apologize to Mrs. Thomas for her pet’s undesirable stay here. I would also like to formally contest to the fact that we as a hospital truly care about each and every one of our patients regardless of size and treat each and every single one of them with the same amount of dignity and respect. Unfortunately for some pets regardless of size and regardless of nature and characteristics at home, some pets become extremely fearful when away from their owners. And doing so the only way they know how to act is through aggression. While this is absolutely not the fault of any pet, we as a staff and any other animal establishment must at times use necessary restraint to protect the animal and staff from harm. On behalf of this hospital and any other animal hospital, no one in this industry likes to use restraint that isn’t necessary and we would never put one of our patients in jeopardy of getting hurt. We thank each and every one of our guest for choosing to allow us to take care of their pets and look forward to seeing not only you but any new guest in the future.

We've been taking our dogs (3) here since we moved into the area 3 years ago. I've never had a problem with staff or service and the veterinarians on staff, Dr.s Bryant and Lee have always been professional and caring.

I boarded my Toy Fox Terrier here while I was out of town for the weekend. The reception staff was very professional and the facilities looked in excellent condition. I was confident that they would take good care of my dog; so I was very surprised by the condition I found him in when I returned. They told me he was “uncooperative” and had me go into the kennel area to retrieve him. I found him cowering in the corner of a bare kennel, absolutely terrified. There was nothing in the kennel with him but a small spilled bowl of water; none of the things I brought for him from home. I had to crawl into the kennel and call his name several times before he looked up and recognized me, then he jumped into my arms, shaking. There was blood in his fur and several long cuts on his face. They told me that he cut himself while struggling with a rabies pole they used on him. I also noticed the burst blood vessel in his eye, which I know is caused when a dog is strangled with a rabies pole. But the kennel attendant politely informed me that the blood would probably wash out of his fur. I am not a vet, but I would think a veterinary clinic would be capable of restraining a scared 15lb dog without strangling him with a rabies pole. My dog is a generally friendly, well-mannered little guy, so if he was unruly or aggressive, I would think it was because they were obviously mistreating him. He still has scars on his face, and now he won’t let anyone try to pick him up or touch the back of his head. So thank you, Lonestar, for permanently scarring and traumatizing my dog.

Fantastic Vet - we have been through a few and they are very reasonable. They always go through everything with you in regards to your pet. Couldnt ask for a better vet.

Dr. Bryant is awesome! My Chihuahua had an allergic reaction and I called the clinic during off hours. The phones were forwarded to Dr. Bryant and I ended up waking him up; however, he was very pleasant and helped me with all my concerns. I also have a Doberman, who all of the sudden couldn't walk on her hind legs. I took her to Dr. Bryant. He diagnosed her and recommend her to a fabulous specialist. He explained everything that would happen if I did or didn’t take her to the specialist and the cost that I was looking at. Ginger is doing great and walking again. LoneStar is reasonably priced and the staff is very friendly. I’m so glad I found this clinic.