My 6 mo border collie had missing fur around her eye for a couple weeks before i finally had the money to take her to the vet. I took her to this vet when it was extremely icy outside and was just not in the best of moods. The vet tech was VERY friendly, he was really good with my dog, especially since she is very scared of men. He was calm and gentle with her. The vet came in and was very nice and seemed to know what he was talking about at least in diagnosing. They said she had puppy mange, did a skin scrape test and a skin impression (don't get this, waste of money... just go for the skin scrape). He came back in and told us we needed to have her on ivermectin (heartgard) for 3 months. Thank god I remembered that the breeder mentioned something about heartworm medicines, so I asked him if that was okay to give to a border collie. he said he thought she was a spaniel! she doesn't look anything like a spaniel at all. In case you dont know, heartgard can be fatal in high doses to border collies.While heartgard would have been the medicine of choice for mange, it should never be given to a collie. Moral of the story, ALWAYS REMEMBER keep yourself informed, research what doctors/vets tell you to make sure its appropriate. The vet and vet tech seemed knowledgeable and friendly enough, but the vet obviously didn't read the chart about her being a border collie (and even questioned me if i knew for sure she was a border collie, i had her registration papers there with me and had to pull them out to prove it!). While nothing bad happened from this experience, I think I will just go to another vet next time. I don't want to have to worry about my dog dying from medication!

Vet inside PetSmart. Always overpriced. Not competitive. Not concerned about being competitive. Love the store, but wish they could make a deal with another vet so the customers can use the convenience of the vet inside of store. The overhead must be killing them for the doctor to be there, so they charge higher prices than other vets nearby. Odd for a business to do that. This is my third check on pricing over the last 3yrs. They always want 30% more than the local vets around them. Strange.

We took our small dog, to see dr. Thomas and brittany. And they did a superb job. All some job.

This place is pretty ridiculous. My dog is always TERRIFIED whenever I pick him up, so I started making Saturday appointments so I could go in with him. They seem to have no concern for the animals pain or anxiety. It's like a pediatrician who hates kids. Then I found out they didn't "transfer" my membership when I moved 20 miles away, they just decided to start charging me twice every month. When I called for a refund, they apparently just canceled it altogether, even tho I had an upcoming appt. So when my boyfriend showed up with my dog, they claimed they'd never heard of me, had no records of my dog, even tho I'd been taking him there for 9 months now. I called and (after a 20 minute wait) desperately tried to explain to the idiot on the phone what was going on and canceled (after being transferred a number of times and numerous more waits). Go to a normal vet who cares about animals!