“Highly disappointed with Old Orchard Animal Clinic. I am a brand new puppy mom. I took my maltese puppy in there 3 times for puppy boosters, rabies vaccinations and heart worm prevention. The shot records are very old school and hand written. Dr. Kirby had checked the box showing that my puppy had a "bordetella" shot. I had been taking my puppy to doggie day camp and doggie hotel thinking she had her bordetella shot as her records reflected. I wanted to try a new doggie day camp, so I took her to Petsmart. Petsmart told me since the records were "hand written", they would have to call my vet to verify that my puppy had all the required shots. Helen at Old Orchard told them my puppy had never received a "bordetella" shot like her record showed. I was extremely upset, because my puppy had been attending day camps without having that required shot. I am also very disappointed that Dr. Kirby did not recommend shots knowing that I was a new puppy parent. They lost a customer they could have had for life. I am now in the process of looking for a new vet to go to regularly and to also get my puppy spayed. I am very sad with the whole situation.”

If you look at all the reviews that have been made about Dr. Kirby, he's got 5 stars on each site for a reason. Dr. Kirby at Old Orchard is such a kind man and he always does what he thinks is best for the pet. This is not an ultra-modern Vet's office, rather, it is a bit old school, but that old school look comes with more than 20 years of wisdom. He has helped our family with things from routine vaccinations to putting down a beloved pet and his kind heart was so helpful during such a hard time. I'm very proud to recommend Dr. Kirby to my friends and to everyone who reads this review.

Very friendly staff, fast service, clean!

Awesome clinic very friendly! Unlike other places! I will definitely tell friends about this place