We've been bringing our cats here for ten years. I recommend their services highly. All three vets are excellent and the office staff is friendly and accommodating. After reading some of the other reviews, I especially wanted to add something about my family's excellent experiences with Dr. Swann. Dr. Swann is the vet who usually sees our cats and he's always gentle, thorough, and very helpful with my questions. When our 19-year-old kitty had to be put to sleep after years of being treated for renal failure, Dr. Swann let us stay with him and hold him throughout the procedure and gave my husband and me time alone with him both before afterwards to say our goodbyes. He and his staff even helped us make arrangements for cremation. When we pulled ourselves together and went to check out, we were grateful and astonished to find out that there was no charge. A few days later Dr. Swann sent us a book about grieving for a pet, along with a lovely hand-written letter reassuring us that the extra care we'd given our cat had added two good years to his life. That's the kind of personalized service one rarely finds these days, and one of the reasons we love Dr. Swann and The Vet House.

Regarding the "Vet House" Excellent care and empathy. We've know and used Dr. Major for years even prior to joining this clinic, over 25 years. She is exceptional in her skills as well as personality. Dr. Swan, yes can appear gruff but has shown us much compassion for our many own dogs as well as the foster care when we worked with them via the city of Richardson. We worked closely with them and the city of Richardson shelter for many years when we were fostering animals. We had probable 150 animals cycle through and many needed vet care using Vet house, (then Plano Arapaho) we ended up adopting 6 over time and continued using the Vet house all through. They take coupons for med's and generally work with us on costs. Highly recommended. My wife especially takes the love and care of our dogs and cats to heart and all of the staff there have shown her and me much compassion for the times we have lost the animals to both old age and illness. Sincerely, Gregory Frenkel

Friendly, clean, efficient. I liked it.

This place is good I like taking my digs there the staff is helpful

We can not sing enough praises about this vet. We have seen Dr. Major several times and are always extremely pleased with the time she takes to educate us on how to care for our dog in a loving, budget friendly way. The techs and desk staff are all wonderful as well. We recommend this place to all our dog lover friends!