It was the worst most traumatic experience I've ever gone through with my beloved dog. My senior dog suffered a stroke on the weekend. My vet was not open. I didn't want my dog to suffer so went here to have him put down. They treated him and myself like crap. I go over it in my mind often as to why. 1st off they judged me by my appearance I'm sure I looked horrible after sleeping next to my poor dog for a couple days, I didn't shower, I just wanted to be next to him. I was a wreck, physically, mentally. When I went there, their only concern seemed to be my card was good, it was. They separated me from my dog while they prepped him. I could hear him howl in pain and tried to go into the room they had him in. They restrained me and told me that wasn't my dog, it was some other dog. I know my dog's howl and it most definitely was him! I resent not turning around and taking my dog home to die but I was so upset and all I could think of was not to cause him even more suffering. The Doctor who actually did the euthanasia seemed okay but definitely not a compassionate person, at least to me and my dog and the staff was the worst I've ever encountered. It still haunts me to this day. Go if you must but if you can wait for a regular vet visit, do.

We received prompt attention that saved my dog's life. Dr. Curry immediately recognized the early signs of bloat (gastric dialation and volvulus) upon her thorough physical examination. After carefully explaining the X-Ray and answering my questions, she sprang into action and rushed him into surgery. We are grateful for her care and expertise as well as the genuine concern shown to me by the entire staff during those frightening hours of waiting. What I can say is that I believe everyone at the ER will act in the best interest of your pet.

I brought my cat, Turkish, in Wednesday evening after he had been fatally wounded by two stray dogs in my own yard. Even though he didn't make it (he died on the way there) I'm glad I had the option available. I really admire that the ER staff are all able to deal with sobbing people all night in a compassionate and empathetic way while still making sure they are a sustainable business and that people actually pay for the services. I'm sure it's draining to have to give people bad news all night. Just in the half hour I was there, I saw enough to get an idea of what they have to deal with and I think they're all probably saints. :) Just wanted to say the ER Staff does a really good job and I appreciate their kindness! Everyone there has been great. Years ago Dr. Sweeney saved my Boxer/Cattle Dog mix when he went out the doggy door and jumped my fence and ate some dead animal containing a mycotoxin. He was there for two nights, and his normal vet for two days. He was a foster, but I adopted him after that ordeal. He's a very happy healthy guy and is so loved and spoiled. He has not gotten into any trouble since then. But he also only goes outside when I'm with him now. :) Almost exactly one year ago, Dr. Sweeney euthanized a foster pup who turned out to have acute kidney failure, but we didn't find out he was that sick until we pulled him out of the shelter. I had only had him a few days but was a wreck about the whole ordeal, and the Dr. was very good about it. It made it easier to deal with having to euthanize a 9 mo. old dog when I thought I was going to save him from that fate. I've also taken a few dogs/fosters there when I overreacted about things and they were fine, but I'm so thankful to the ER for being there so I didn't have to worry until their normal vet opened! I've always had good experiences but I would suggest that you speak up if something doesn't sound right because they are always trying to race against the clock and don't have the luxury of taking their time with each animal when they have multiple critical care cases at one time. So be thorough on the care sheet (they don't have your vet record) and remind the vet tech and veterinarian verbally if your dog has other conditions or is on medications. I just really appreciate the work they do. I'm sure it's rewarding when they're able to save lives but often there's nothing to be done, and they are very compassionate when that is the case. It has to be an incredibly hard and stressful job and I'm glad they're able to do it.

This place is a joke. I took my Yourkie dog into them on a Saturday night because he jumped out of my truck, and wouldn't walk on his leg. They took him to get x-rays done, which is normal, and then brought him back to us in the exam room. A couple minutes later, they came back to get him because they did the x-rays wrong and needed to have them retaken. After waiting for about 45 min, they came and got me to go look at the x-rays with the doctor. He told me that he couldn't see anything wrong with his leg, but he wanted to do blood testing because he had a rising fever. First off, the place wasn't cooled very well, and second off my dog was probably stressed because of them having to retake the x-rays twice. Then they sent me home with a 250 dollar bill and a bottle of pain meds. A couple days later my dog was still limping on his leg, so i took him to our normal vet, with the CD that had the x-rays that the animal ER took. Just by looking at the dog, he saw that he had completely torn a ligament, and then he looked at the x-rays and saw a small fracture in his joint. Our normal vet was very surprised that the animal ER didn't catch that. They casted his leg, and sent us home with some antibiotics. After arguing with the Animal ER trying to get a refund for the visit that didn't help me at all, they were too convinced that they did nothing wrong, and said they would give me a 20 dollar refund for my "inconvenience". I will never go there again, and i don't recommend them at all!

These people are horrible! They don't care about your animals all they care about is money! They would rather see your pet die than help you when your in need! They will charge THOUSANDS of dollars and LIE TO YOU about what is really wrong with your pet. I took my dog there for a lung infection and they charged me 1300 for over night, 400 to get her out to take her to my vet, and a 50 dollar security fee to rent a part to help my dog breath! They then called me and LIED stating that I was told to find my own part and that I couldn't keep it! I PAID MY DEPOSIT! They told me they didn't care if my dog DIED, they wanted their part! I want to file a lawsuit!! They have violated so many LAWS and rules for their practice!! It's not worth the money. If I could rate negative stars, I WOULD!