Very friendly, very professional. Have always been treated well by staff and doctors. Newly expanded facility offers even more services. The Clinic is always clean when i visit. They really do care for your pets like family.
What a wonderful, caring place! They took my cat in at a moment's notice and lo and behold, my little one needed surgery that they were able to perform the same day. They were kind, caring, professional and knowledgeable. I felt as though I had found my family veterinary clinic for my three cats. So lucky to have Wasatch Animal Clinic and their amazing support.
Dr. Isom is simply the best. I had to put my dog of 15 years down and he was very caring and appropriate. The staff is great and the clinic is warm and welcoming. All around greatness. I drive from Salt Lake, it's that good.
I only slept for about 45 minutes last night because I cant stop thinking that I made the wrong decision when taking my kitten to them for treatment. My mom has been using them for her pugs for over seven years which is why I went there... but after the way they treated us yesterday neither of us will ever go back. To begin, the front desk person was incredibly rude from the second we arrived, she was very abrupt and did not care to listen to my description of the events leading up to my bringing my kitten into the clinic. During her subsequent phone calls with the vet's status updates about my kitten she was short in tone and acted completely put out by any question I asked her. She didn't even show the tiniest bit of compassion when handing me the box containing my kittens body which we brought home to bury. As for the vet, she called me once and told me that because my kitten was in so much pain she would have to put her under to get a good xray... never mentioning I would be charged another $100 because she took an initial xray without being able to position the cat properly... how is that my fault? She does this for a living she should have known it wouldn't turn out before she took it. Even if she didnt know and it was an honest mistake on her part... it seems really wrong for them to charge me for two xray's because of her mistake doesn't it? Finally when it was decided the best option was to euthanize and we drove back to the clinic to pay and sign the paperwork she didnt even take a minute to show me either of the xray's and explain the injuries to me. As a vet, should it not be standard to review them with the pet owner, if for no other reason than to ease their mind and help them feel more certain they are making the right decision? I have always thought of vets and the people who work or them to be very kind and compassionate people and aside from this experience that has always been true. It really bothers me to think the last couple of hours of my kittens life were spent in a very cold and uncaring environment, if I could go back and do it over again I would have taken her someplace that loves animals. The people at Wasatch Animal Hospital don't appear to care about pets or their owners at all... that's a pretty crucial trait for an animal clinic to be missing. I hope anyone who ever needs a vet near Kamas can avoid the experience I had and go elsewhere.
Name | Address | Facility | Today's Hours | Rating | ||
---|---|---|---|---|---|---|
![]() |
Wasatch-Summit Veterinary Clinic | 390 North 600 East | Vets | Not Available |
![]() |
more |
![]() |
Arcadia Veterinary Clinic | 90 Lloyd Lane | Vets | 08:00 AM - 05:00 PM |
![]() |
more |
Showing 10 of 10 |