I took my dogs here for their check ups and vaccinations, as we are new to the area, and this place came recommended. I was happy with the visit, so we decided to board our dogs there for five days while my husband and I went on a trip. Well, they clearly didn't follow the instructions I left for feeding them, because my one dog went in at 19 lbs. and came back to me after only five days at 22 lbs., and the other one has been sick with god knows what, and can't stop pooping. My husband called to file a complaint, and we got a lot of lip service apologies, but they refused to refund us any portion or offer a future service at a discount. These people have $500 of my money, so apparently they don't feel the need to try to rectify their mistakes. I'm so mad and upset. We will not be going back to these people. And clearly, they don't care much about their customers or the actual animals.
My 7 year old cat needed a tooth extracted. The doctor suggested a complete dental at the same time, since the cat would be under anesthesia. I agreed, and my pet was treated. The whole process was easy, with a quick drop off in the morning, followed by a pick up in early afternoon. The post-op instructions were clear, the medication provided relieved pain, and I was encouraged to call with any concerns. The facility is clean and bright, and the staff is friendly and obviously animal lovers. The doctor was calm in her demeanor and clear with her instructions and explanation of the procedure. I will only use this vet from now on.
We have gone here for a few years, and have always enjoyed the experience. The doctor's are clearly knowledgable and competent, and the front desk - although busy at times - has always been very good. I'm comfortable continuing to pay them for their services in the years to come!
I've been taking our cats to Hometown Vet for a long time, and my wife since she moved in, and we've always been very impressed with the professional staff and excellent vets they have there; and they are also very helpful with referrals to specialists. When discussing my pets' issues, I always feel like the vets talk to me on my level; when I can go deeper in the details, they're happy to explain them to that level. The staff are kind and treat the animals with a lot of compassion and respect. We'll be going back there as long as we live in the area.
Hometown Veterinary Clinic is top notch! Dr. Melanie first met our standard poodle (Sebby) when he was 12 weeks or so. She handled the neutering and we had absolutely no concerns. She keeps him in top-notch shape! Jesse keeps him beautifully trimmed and groomed. The staff are loving and caring for all that come in -- pets and humans. We couldn't ask for more!
Name | Address | Facility | Today's Hours | Rating | ||
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Kingstowne Cat Clinic | 5830 Kingstowne Village Parkway | Vets | 08:00 AM - 07:00 PM |
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Banfield Pet Hospital | 6535 Frontier Drive | Vets | 09:00 AM - 07:00 PM |
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Veterinary Center | 6940 South Kings Highway | Vets | Not Available |
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Bush Veterninary Neurology Services | 6651 Backlick Road | Vets | Not Available |
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Bush Advanced Veterinary Imaging | 6651 Backlick Road | Vets | 08:00 AM - 05:00 PM |
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Dermatology & Allergy Services | 6651 Backlick Road | Vets | Not Available |
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The Regional Veterinary Referral Center | 6651 Backlick Road | Vets | Not Available |
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Springfield Emergency Vet Hospital | 6651 Backlick Road | Vets | Not Available |
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Springfield Internal Medicine | 6651 Backlick Road | Vets | Not Available |
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Potomac Valley Vet Surgical Spec | 6651 Backlick Road | Vets | Not Available |
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