This hospital treated us horribly. We had been with this vet for nearly 4 years. On Dec 20th we awoke to any pet lovers nightmare, our cat Monkee was on the floor, seemingly parylized and screaming in pain. We called the hospital and were told we could not come in. I explained how critical the situation was but was still told under no circumstances could I see the Dr. And if we just had to see someone we could try another vet. There is not a word for how I felt in that moment......but with my wife crying in the background and my cat dying by the second I started trying to find someone who would see us. About 45 minutes later I was in the office of an unfamiliar Dr. Having to make the decisions to euthanize my pet on a cold steel table, surrounded by strangers. Meanwhile Harrisonburg Animal Hospital has not contacted us at all and any communication through social media is just deleted like it never happened. In what is a dark moment for any pet lover, my hospital turned its back on me and has done or said nothing. By the way the dianosis was severe saddle thrombus leading to parylsis.

I have taken my pets here for years and have had nothing but excellent customer service. Dr. Jessen saved my dog's life with a look at lab results when the veterinary hospital seemed to misdiagnose her. The staff always calls to follow up when my pet has been into the office due to illness; that is greatly appreciated. Every bet. tech I have come in contact with has been very caring and very professional as well. This office, Dr. Jessen in particular , is highly recommended by me.

I took my sick kitten (just a couple weeks old and rescued from a kill shelter) to the Harrisonburg Animal Hospital today and he received such great care! They made sure to tackle all of his issues (which were abundant) and handled him with gentle hands and great care. The vet, Terry, explained everything to me - the illness, the medication, and my kitten's behavior - and he also showed me how to administer the medicine. It is a clean facility with good customer service (including front desk, vets, AND vet techs) and I was in and out without long waits or difficult paperwork. I am feeling confident in my kitty's recovery and I am SO grateful to this wonderful animal hospital!

Harrisonburg Animal Hospital saved my 10 week old puppy's life. He was there 4 days being treated for parvo. Everyone is so friendly and nice and didn't seem to be bothered at all that I called every few hours to get an update on him. He is the playful, bouncy puppy that he was before and I am so grateful!

I took my cat here several times, and the staff was very rude to me both on the phone and in person. They responded to me as if I was a bother to them, and this was completely unwarranted. I have chosen to switch vets, and having them fax my cat's records to the new vet was equally difficult.