I was told the procedure would be $250 and I agreed and when I got the bill they added on $300 in extra fees I was not told about ($580 total). Later found out that one of the extra fees they charged me for was blood work (~$250) and the result came back incomplete due to insufficient blood sample. I was only refunded $80. On top of that I wasn't able to talk to the vet for 2 days after calling multiple times and when I finally did she was extremely rude. I was told I was a ungrateful person for not appreciating that she saved my ferrets life, even though I started out the conversation with "thank you for saving my ferrets life". I was calling to figure out way I wasn't told about the extra fees and why I was never called on the status of my ferrets condition when she was in their care (I was only called once and that was for payment). The lack of respect they showed to me at Lakeside Animal Hospital was unbelievable. Save yourself the anxiety and frustration. I wish I knew what I was getting into when I took my ferret to this hospital. My ferret had another seizure and had the same procedure done months later and the total was $110 at Anderson's Corner Animal Hospital. Of course this infuriated me more to find out that Lakeside had truly screwed me over. I now know to do my research before taking my pets anywhere.

First and last time I will ever deal or recommend anyone to this facility. I took my guinea pig in for a simple procedure atleast that what they told me and my guinea pig died less than 24 hrs later. I don't think the doctors have very much knowledge when dealing with guinea pigs and certain procedures.. I am very disappointed with there services

I've been taking my cats to Dr. Gonzalez for a decade, and I definitely wouldn't change. Dr. G. cares about the pets, and understands that they're family!

I called for information and cost of having my kitten neutered. No one ever called me back. I guess they have enough clients. Found a wonderful vet that responds to our questions.

Absolutely the best vet I have ever taken my pets to. I have hedgehogs and cats, and Dr. Barnes at Lakeside treats all of them. She is very knowledgeable about my exotics and has treated them for some very rare diseases. I love that they call to follow up after an appointment to make sure that everyone is doing well. The entire staff is very personable and remember my name every time I visit. I highly recommend Lakeside Animal Hospital for both exotic and non-exotic pets.