The staff at VCA are very professional and caring. When I was worried about my dog, the friendly receptionist was able to make me an appointment the same day. I took my 15 year old German Shepherd here for some cumulative health problems. The vet was was compassionate and did not try to pressure my decision and was realistic about my dog's prospects. They gave me time to mourn my dog - his passing was very comfortable and painless. There were no "surprise charges" and they let me settle my bill before the procedure, knowing that it would be painful afterwards. I'm so glad that I decided to go here, because it's a difficult enough process without the support of a good vet staff. I would recommend VCA on Elden.

Having 30 years experience with this clinic I have always had faith in their care of my pets, both cats and dogs. VCA made changes when they bought this practice several years ago and I do miss the family owned atmosphere, but I am more focused on the best care for my pets.....hands down...this is the place. As I have learned, don't believe everything you hear and only half of what you see. Dr. Michaels founded this clinic before it was owned by VCA and is still there. That speaks volumes for me.

It was wonderful the staff was super friendly and when I went to texas they took great care of my dogs i couldn't have asked for a better vet

Staff is extremely friendly and accommodating.

Not only did they try to get more money out of us by doing unauthorized test as mentioned in our previous post, when we were home and were relaxing the very same evening as taking our pet to the VCA Herdon Reston Animal Hospital, we noticed our dog had a massive bruise on his chest. Now this the type of dog that can play around in our backyard and wrestle with the kids and never get a mark. Now he has a bruise larger then a mans fist, maybe the size of a small dinner plate right on his chest between his front legs. I am absolutely furious! Its been a few days now and its still visible. Photos have been taken and I am contacting the better business bureau. I don't know what they did to my dog when they took him in the back but there is no reason at all that my sweet extra people friendly dog should have a mark on him. And before you ask NO we did nothing other then let him lay on the couch after his visit since we know that they can feel a bit under the weather for 24 hours. NEVER TAKE YOUR PET TO THEM!!!