Totally love love love Dr. Lovern. She moved from one Banfield to another and in turn we switched Banfield's and now drive extra distance just for her. She is just amazing. Very knowledge and patient with wonderful bedside manner.

I've been with Mechanicsville Banfield for 4 years and this is the best vet experience I've ever had. They've cared for my dogs providing expertise, timely service and compassion through good times and bad. They provide excellent care for my English Bulldog! I wouldn't go anywhere else...and I've been to the private vets in the area and this is WAY BETTER! With a pet plan it's also very affordable. Oh, Big George loves to go to the vet!

Poor customer service.

I just moved to the area and had a semi-emergency. Tried them out. They were very nice to me and my dog. Dr. Kitchen was great and very thorough; spent time with me and explained everything very well. Called back to setup routine checkup. Jennifer was very polite and patient as I explained my complicated situation.