Took my ball python here because she had what I suspected were mites. Not only was the vet knowledgeable but after the initial free visit coupon I printed online the price was reasonable and fair and the staff was extremely courteous.

LOVE LOVE LOVE Banfield! We were given an unhealthy 3 mo old kitten a few months ago and because of all of his health problems we brought him here so he could get the best care at a reasonable cost. Dr Christi and the staff are very knowledgeable and wonderful to the animals. They helped us nurse our kitten back to health and after him having multiple surgeries, the stitching is nice and clean and its obvious Dr Christi and her staff knew what they were doing. Now our little guy is at home resting and recovering well. Thank you!

"Wellness Hours" are for "well" pets that just need vaccinations or other preventative care. As far as the visitation fees. Human doctors charge a office call fee every time you come in for a consultation, medication or diagnostics. Why should veterinarians be any different? That Banfield location would not give "sugar pills" nor would any other veterinarian in good standing technically or ethically. You always have a "choice" to take your pet to another facility for treatment and always have the "choice" to decline care. They offer the wellness plan and recommend certain dog foods, however it is up to you what you decide to feed your pet. The wellness plan benefits the client to give the best "preventative" care at a affordable price, and again you always have the right not to go on one. They offer the client what is best for treating their pet with a treatment plan that is presented to you at the time of the visit with the option to decline treatment. I am sure if you were this dissatisfied with their care that you would address it with the management of the facility to see if your complaint could be resolved in a more mature, positive manner. =0)