Gonzalez Marissa DVM

5206 Lakeside Avenue Richmond, Virginia 23228
N/A
rating

(804) 262-8697

request take down take ownership for $4.99 USD
Reviews Á Ratings
  • 2 Reviews
  • Stephanie Grimes January 09, 2015

    Worst experience I've ever had at a veterinary clinic. I was told the procedure would be $250 and I agreed and when I got the bill they added on $300 in extra fees I was not told about ($580 total). Later found out that one of the extra fees they charged me for was blood work (~$250) and the result came back incomplete due to insufficient blood sample. I was only refunded $80. On top of that I wasn't able to talk to the vet for 2 days after calling multiple times and when I finally did she was extremely rude. I was told I was a ungrateful person for not appreciating that she saved my ferrets life, even though I started out the conversation with "thank you for saving my ferrets life". I was calling to figure out way I wasn't told about the extra fees and why I was never called on the status of my ferrets condition when she was in their care. The lack of respect they showed to me at Lakeside Animal Hospital was unbelievable. Save yourself the anxiety and frustration. I wish I knew what I was getting into when I took my ferret to this hospital. Also I had to take my ferret in for the same reason a couple of months ago and the bill came to $110 and before that it was $80. My ferret has insulinoma so doctors visit are a regular occurrence.

  • A Google User January 13, 2012

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