Worst experience I've ever had at a veterinary clinic. I was told the procedure would be $250 and I agreed and when I got the bill they added on $300 in extra fees I was not told about ($580 total). Later found out that one of the extra fees they charged me for was blood work (~$250) and the result came back incomplete due to insufficient blood sample. I was only refunded $80. On top of that I wasn't able to talk to the vet for 2 days after calling multiple times and when I finally did she was extremely rude. I was told I was a ungrateful person for not appreciating that she saved my ferrets life, even though I started out the conversation with "thank you for saving my ferrets life". I was calling to figure out way I wasn't told about the extra fees and why I was never called on the status of my ferrets condition when she was in their care. The lack of respect they showed to me at Lakeside Animal Hospital was unbelievable. Save yourself the anxiety and frustration. I wish I knew what I was getting into when I took my ferret to this hospital. Also I had to take my ferret in for the same reason a couple of months ago and the bill came to $110 and before that it was $80. My ferret has insulinoma so doctors visit are a regular occurrence.
Name | Address | Facility | Today's Hours | Rating | ||
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Lakeside Animal Hospital | 5206 Lakeside Avenue | Vets | Not Available |
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Hilliard Veterinary Hospital | 3008 Hilliard Road | Vets | 08:00 AM - 06:00 PM |
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Brook Run Animal Clinic | 7416 Brook Road | Vets | 07:30 AM - 06:00 PM |
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River City Veterinary Hospital | 5305 West Broad Street | Vets | 07:30 AM - 06:00 PM |
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CVCA Richmond | 5918 West Broad Street | Vets | 08:00 AM - 05:00 PM |
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Richard P. Suess, Jr., DVM, DACVS | 5918 West Broad Street | Vets | Not Available |
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Bush Veterinary Neurology Service | 5918 West Broad Street | Vets | 09:00 AM - 05:00 PM |
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Virginia Veterinary Surgical Associates | 5918 West Broad Street | Vets | 08:00 AM - 05:00 PM |
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Dogwood Veterinary Emergency & Specialty Center | 5918 West Broad Street | Vets | 24 Hours |
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Four Paws Veterinary Holistic Service | 5918 West Broad Street | Vets | 09:00 AM - 06:00 PM |
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