Hands down the best vet I've been to. I had an emergency situation and they immediately saw my dog, took great care of him, and were super friendly and accommodating the entire time. The waiting area was clean and comfortable.

Despite walking out of the building minus our dog, we loved everything about this Vet! Our dog was very sick, our normal veterinarian did not ever figure out the problem, when we arrived at this hospital, our beloved Jessie was treated with such great care. Her problem was discovered to be an ear infection gone crazy. So sad to think that our regular vet could have caught it in time. (we have since switched practices!) We ended up putting her down, but the veterinarians at this location helped ease our pain with her passing. GREAT people and a wonderful staff.

We took our Great Pyrenees in at 3 am Thanksgiving Day. She was experiencing dry heaves, decreased appetite and low energy. At this point she could barely walk. I thought she might expire on the way there. The staff was very caring and professional. As others stated, yes it does take some time to access one's animal. While the medical staff is doing their job of trying to figure out what is wrong, it is MY job to patiently wait. Was it easy-no. Was I anxious and upset-yes. Yet as an intelligent reasonable adult who is dreading the worst, I understand that in a world of instant gratification and quick fixes, that kind of mentality is not warranted here. The vet explained my options and provided some medications to help stabilize my girl and provide some relief until I could see my own vet. She is old and most likely I will have to make a difficult decision soon. That is my responsibility as a dog owner. Yes it is always expensive to own and care for a pet. This is an emergency facility and they must charge for their services. The fact is a lot of people do not pay bills they get. I have seen that as one who worked in an hospital and a public school. Owning a pet is not an entitlement, it is a privilege and it can be costly.

When I went to bed and woke up the next morning I found my dog had had several accidents and continued to have them through out the day, they were slightly bloody very watery diarrhea. During the evening I decided that I needed to take my 10 year old dachshund to the vet. Upon entering the first thing they did was take her away in the back to "do vitals". They couldn't stick my husband and I with our dog in a room? What kind of practice are you people running?! I was left in that lobby area for over an hour! With no word on how my dog was doing. Both my husband and I went up to the counter several times to ask what was going on and when we would get our dog back and all she could tell us is that this was an emergency clinic and there was one pet in critical condition. Okay that's fine I understand that but what is the rest of your staff doing? Surely you don't have every single employee busy on this one patient considering the front counter woman was at the front counter doing who knows what but it wasn't getting my pet for me like we kept asking! So after waiting forever we were brought into a room to speak to a doctor and they STILL didn't give me my dog back and when I asked the doctor said in the most extremely condescending voice ever that all I had to do was ask. Well guess what? I had been asking! She then had the nerve to ask me if I would like my pet now, and that their normal policy is to give the pets back when they pay for the services. What the hell kind of policy is that! How dare you assume a.) that I might not pay for the services and b.) that with my dog sick and after waiting over an hour in your waiting area and not knowing ANYTHING about the status of my pet that I still wouldn't want her back with me. NEVER have I EVER been to a vet where they hold your pet hostage on the assumption that you won't pay the bill. How do you decide this hmm? Do you look at your clients and think, "They look like lowlifes, I should probably hold the dog until I actually see the payment." You people should feel disgusted with yourselves. If all you're doing is vitals and physical assessment then you need to be placing the dog AND the owners in a room LIKE EVERY OTHER VETERINARIAN. Again I ask what kind of practice is this!? If you understand ANYTHING about how people feel about their pets then how can you possibly run your business like this? Not to mention, your doctor spoke to me like a child and would then look at my husband and completely change the way she spoke. I was LIVID and then the doctor had to the nerve to call me out on my behavior? Not okay, you don't get to talk to me like you are discipling me and then tell me I'm being hostile. And the doctor couldn't tell me about why she wanted the procedures done, like what they were looking for or why those particular services would be helpful! And when pressed for answers all she could give me were platitudes. I'll never be going back to this veterinarian ever again. I will not subject my dog to being put in a kennel in a queue waiting until someone decides their "number is up" when my pet could be comfortable with me. OH and might I add, your prices are outrageous, and completely unjustified and unreasonable. I had an emergency vet clinic that had walk-ins/appointments for less than half of you are charging, and that came with a two week check-up for free and respect. How do you justify charging customers that much money when other veterinarians don't? Does it cost more to have an X-ray done at 3am than it at noon? Terrible, TERRIBLE, experience. Stay away.

This office performed the standard tests on our cat (exam, x-ray, fluids, antibiotics) on a Friday night at 9pm who was suffering from vomiting and diarrhea. They charged $570 and after a few days, started getting sick again and had to go to his regular vet.