My first experience here was with my cat who was dying. I couldn't get an appointment at another hospital and she needed some help. We ran multiple tests but eventually it came time for her to go. Once I made the decision to put her down, they were the nicest most sincere people about it. She passed peacefully. I also brought both of my dogs here. They handled the neuter of my corgi, as well as his medical hiccups such as ear infections and a UTI very well. They always saw us quickly and loved on my corgi very sweetly. I felt that he was in good hands with them. They also treated my border collie for her anxiety. We discussed a lot of options before deciding to go with medication for her. They also were able to see us immediately when she ate a chicken bone. They always called with results, and would call to check up on my dogs after seeing them. It was a great experience. The staff were great! Overall we had a positive experience here and I recommend them to anyone in Roanoke!

I have been taking my 3 dogs to PetVet Roanoke since 2011. They are always friendly and helpful. The staff is very knowledgeable. The prices are moderate and they always work with me to find alternative solutions whenever treatment is too expensive for me.

I have been going to pet vet for over 2 years. I had taking my pug to get neutered and he ended up getting kennel cough and giving it to my other pug. They both had their bordetella shot but still caught it. I tried for 2 weeks to get them an appointment but they said they were full. I was very disappointed that they could not work us in just to listen to their lungs. I was very concerned about them and worried they might die. I ended up taking them to another vet and they treated them with kindness. I took my other pug back because he had a bump they have been watching since last year. They took a biopsy and the vet was concerned it was cancer. I had called each day hoping and praying the results were in but all they would say is its not in we will call you back very rudely. After a week went by I still have not heard back from the vet. I called back to see if anything has come in and a staff member said I was upsetting the staff by calling to check on my dog's results. So after 9 days I call back just for the staff member to say the lab never received his biopsy they had misplaced it. I am so upset with the vets & staff they have been very unprofessional and the staffs attitudes have been extremely rude. I have been asking to speak with the vet several times and he has yet to call me back. I will never go back and I hope this helps others to find a wonderful place to take their fur babies.

Staff is incredibly rude and insensitive to their clients. Pet Vet is incompetent to the basics of animal care and paperwork responsibility.

This was our first visit to Pet Vet and our experience was fantastic. I was unable to make an appointment at our usual vet and quickly remembered seeing the bright green sign for Pet Vet on Electric Road. I immediately called and explained that I believed one of our dogs had an infection that needed attention as soon as possible - though they had no appointments available they willingly took my dog early in the afternoon and promised to have the vet check her out between appointments. Everyone I spoke with was incredibly friendly, the vet was very knowledgeable and incredibly helpful, and I felt at ease having to leave my dog there for several hours. What more could you ask for? Overall, it was a great experience for both me and my dog - my husband and I will definitely make the switch to Pet Vet for our other four animals!