I'm not a fan of writting reviews, but I needed to write one for this establishment. I just moved to California, but if you live in the area, I definitely recommend taking your pets to this veterinary hospital. Dr. McKinney and Dr. Hewitt are wonderful. We had to put our dog down a couple months ago and Dr. McKinney was really understanding and kind during the procedure. I have a 15 year old cat and Dr. Hewitt took great care of her throughout the years. My cat was referred to an emergency clinic for an issue on Virginia Beach Boulevard. The emergency clinic took great care of my cat, as well. I'm sorry if someone had a bad experience here, but please believe me when I say that this is a GREAT Veterinary Hospital. I personally believe it is the best in Hampton Roads.