I have had excellent service from this vet. They are very busy all the time but will still take time to talk with you. They were supportive and caring especially when I had to make the difficult decision to let my dog Cody pass from this world. They really care.

Very impressive staff. Honest to goodness animal lovers and advocates. Treated my Maltese with gentleness and kindness. All of the staff is very friendly and accommodating. Prices are reasonable and they don't perform unnecessary procedures. The vets take time to explain everything they are doing. They are involved in several community services. This practice was recommended to me by my groomer (also a dog rescuer). Any veterinary practice that has that very homey feel, and has a recuperating dog behind the receptionist desk, getting constant attention, gets my vote. This isn't a "fancy" place, but has that Pungo down-home feel to it. Decent size store area, stocked with pet food, dental and grooming products, leashes, collars and toys. Kid-friendly, as well. When a vet limits their number of clients because they don't want to lose the close rapport with their current clients, that in itself should be a testament for their dedication to their profession. Call back every so often if they aren't currently taking new clients. It's worth the effort. (I just wish doctors' offices would do the same, rather than the usual cattle-call!)

I've been doing business with Pungo Vet Clinic for close to twenty yrs. About 20 yrs. ago my cat had a reaction to a shampoo. By some type of divine intervention i called these wonderful folks by chance going through the yellow pages. This happened on a Wed. when they usually close early. I explained the problem& they in turn urged me to get in asap. They actually stayed open to accomadate me. Well here it is almost 20 yrs. later & now they take great care of my dog Ralph. I live in Norfolk but I wouldn't trust anyone else but these wonderful woman to care for Ralph. These ladies "ROCK" Thanks, Tony & Ralph

I'm a first time dog owner, and this was my first vet visit. I'm sorry to say I'm very dissapointed. The vet tech told me she was going to take my dog back to the exam room to get started while I stayed in the waiting room filling out paperwork. The vet didn't even introduce herself, much less explain a thing she was doing to my dog. She seemed to be in a hurry; I felt like I was interrupting her when I had questions. My appointment lasted -literally- 15 minutes. I went to Pungo Vet because I heard they were more affordable than most vets, which is true, but it doesn't make up for the complete disaster that is their customer service. I won't be going back.

Worst experience ever!!!! The first time I called I was put on hold and eventually hung up on. The second time I called back I was very rudely told that they are not excepting any more new clients. Then they just hung up on me, no have a nice day nothing horrible horrible customer service, the woman working the desk should be fired!!!!!!!!!!!!!!!!