We love this vet. Dr. Pfouts is knowledgeable and honest and she treats our pets good and us people too. She explains everything to us and has helped our dogs and cat through various illnesses and catastrophes. We moved to Maryland but we still travel to Winchester to go to see Dr. Pfouts.

Very unfortunate- we had to leave this vet's care because of their continued support of a convicted animal abuser.

Love this place. I moved here from Arlington, where my previous vet had wrongly advised that my dog's draining ear was normal for its breed (a Wheaten Terrier). That lasted for one year, until coming to Berryville Ave. Dr. Phouts said it was actually not normal for that long, sedated him, flushed his ear....and it was problem solved! He had actually had a ruptured ear drum (probably since a puppy) and probable hearing loss. This week...my dog was on deaths door...unable to stand, barely walk..... The Valley Health emergency clinic charged $542 the first day (Dr. Phouts was closed already) for the same thing Dr. Phouts did the next day for only $65. (lab work/blood test...bc of probable tick affects on blood counts & clotting) I highly recommend her and her staff. I don't have that feeling that she is out to make a buck from my dogs care. I certainly don't have it in my budget if I thought so!