great staff and good people. I'm glad to have them take care of my pets

I use to take my 13 yr old pug here to see Dr. Reishel, who was very attentive and thorough and I was happy with her. On the other hand, the young girl who answers the phone has the personality of a cyborg and SHOULD NOT be working in a vet with people who love their pets and have compassion. She is RUDE and careless! On 8-6-2010, my pug stopped breathing and I needed to get her in to see a Dr. right away. Being, a "hospital", you would think these people would be concerned for a dog that has stopped breathing, but NO the clown working the front desk says, "I don't know what to tell you but the only opening we have is tomorrow". My 13 yr old pug ended up having a COLLAPSED TRACHEA!!!!!!! Real nice Timber Ridge! If anyone is looking for a GREAT vet to take their pets to, Sumner Vet is the BEST by far! They helped my pug the minute I walked through the door, no questions asked. Thank you Sumner Vet!