Very professional. Our dog had a G/I problem, they gave him a thourough examination, explained all that was, may have been, and probably wasn't going on. The vet was a really good communicator, and did not rush the visit at all like most medical doctors (because of their "patient per hour" quotas). Great bedside manner. Gave us what we needed in the way of meds and advice, and didn't try to sell us the store "to generate extra revenue". Reasonably priced. I recommend them.

THEY SAVED MY DOGS LIFE!!! I was not established with them and when I called about my dog and explained what was going on they got me in ASAP and I knew as soon as I walked in I had chose the right place. From the front office to the Dr I was impressed. My dog would of died without them and their kindness and concern was real and I appreciated them. I saw Dr. Bittner and she was 100% honest with me and told me she did not know if my dog would make it. She is gentle and soft spoken and has a calming air about her which I really needed. I left her there and went to work to get my mind off the situation and this was about 10. Dr. Bittner called and left me a vm around 12 and I could tell by her tone that she was really happy - she called to tell me that even though my baby was not out of the woods yet she noticed something that made her feel that she was improving - she told me that when she walked up to my dog who was IV'd and had a cath my dog waged her tail a little. I was so happy she had called to tell me that because I knew my dog felt secure because she would of never waged her tail if she did not trust the people around her. I picked her up Saturday morning and she is almost back to normal. I am impressed with Twin Lakes

THEY SAVED MY DOG'S LIFE. My German Shephard ate a package of rat poison (8 blocks) that had been left in our new home by the landlord. This was the first place I found on Google, so I called and rushed him here. The receptionists were extremely friendly, even while I was swerving through traffic and basically almost cursing them out cause I had trouble finding it. They took him right in the back, induced vomiting, & explained to me what was happening the whole time. Told me what to look for after I left, gave me the right pills, whole bill was 229 bucks. More than a fair deal if you ask me. This just happened today, so as long as my dog lives (I'm sure he'll be fine), I would highly recommend this Vet in emergency situations. The only bad thing I would have to say is their supply of K1 injections was expired, but they had retrieved some from another vet within 15mins. My bill was 230, I only had 130, and they were very cool about letting me pay the other 100 next week. I HIGHLY RECOMMEND.

I was new to town and was not established with a Vet yet. My dog 13yrs had an enlarged heart and we were aware of it. She came into the house to eat dinner and proceeded to back up from her bowl and then fell on the floor and deficated. This clinc was close to my house and my husband and I wanted to just let her go. We got there and they first wanted to verify that credit was good and proceeded to try to convience us that they could save her. After they tired of trying to convience us they left to get the drugs to let her pass without pain..right after they went to get the drug, she ..died.. on their table. Not only did she die on their table while still in pain. But, to make matters worse they charged us for the drugs/appointment and would not let us take her with us to bury on our parents property and charged us to have her cremated.....I have never been back since!

I had recently moved to the area when my lab started to get ichy and started to loose hair around those spots. I took her to Twin Lakes and they had convinced me that she was allergic to her food and that I needed to buy the special food they had. They also told me that I would have to buy several different bags to test out a lot of ingredients to find out what she was allergic to. I wasn't thrilled with buying a bunch of food that she may never finish so they told me to get the allergy test and blood test done so I didn't have to waste my time with buying a bunch of food. Once they told me the price $440 there was no way I had enough money for that. When they gave me the bill for the office visit my bill was outragous. I had to get approved for a "carecredit" card to be able to afford the whole thing. I decided to get a second opinion and was refered to Sacajawea by a friend. I brought her in and within 5 min they told me she was allergic to fleas. Sac told me to go online to buy Advantage because it was cheaper and my total bill for that visit was $60! Two stars for cleanliness.