I found Dr. Luddy, Karen, and additional staff to be very helpful and professional during this visit. Dr. Luddy was very attentive and professional. I had taken my canine in for a hip exam and Dr. Luddy was very thorough and gentle with her. She listened to what I had to say and worked with me as a partner in my dog's care. I wanted to make some changes in my pet's heartworm and flea control and she was very understanding and cooperative. In addition, the staff honored a last minute request for a nail trim which my dog tolerated well. Karen also set up a home delivery system for the heartworm meds and I came away with the impression that the current staff is interested in meeting their client's needs and expectations. I appreciate the care and attention my companion animal and I received on this visit.

I love the staff at Rose Hill and have always found them to be super helpful. My cat feels at home there and likes it that we get put into an exam room quickly whenever there are noisy dogs around.

I have been going to this vet for over 3 years with 2 dogs and now a new kitten. I wouldn't keep going if they weren't great to my animals and did a great job!!!

I would put 0 stars if I could. First of all terrible customer service, the manager is completely Rude! Our story... almost 6 months ago we took our cat in for a dental cleaning, while checking his ears they accidentally punctured his ear drum, poor cat hasn't been the same since. He has a major head tilt, he shakes and sways still to this day. First they admitted fault now they are taking it back, they are not willing to pay back his pharmacy bills without us signing a release form saying that if anything were to ever happen in the future that they are not liable.. also prohibiting us from bashing the Rose Hill VCA in any way, well screw them I'm not signing no release form and I will bash them as much as I want to, I want everyone to beware!! Don't take your pet there unless you want him to come out DAMAGED FOR LIFE. That's all.

Dr. Sorenson has to be the finest vet I have ever had the pleasure to take my sweet dog Tucker to in his 15 years of life. I unfortunately didn't find her until a few months before it was Tucker's time to go. In all of his 15 years Tucker was terrified of the vet and was a nervous wreck in the various offices I had to take him to due to my relocations for work. At Rose Hill, Dr. Sorenson and the girls working there were so sweet and loving to Tucker that he actually relaxed and was happy to go to their office, a first! Dr. Sorenson tried her very best to help Tucker be happy and healthy but he was already running out of time by the time I found her. What she did do was give me a couple of more happy months with my sweet little boy and she and the staff provided the utmost compassion when it was his time to go. I strongly recommend trusting Dr. Sorenson with your beloved pets. She truly does love the animals she treats.