5 stars for being 24 hours. That's all I can say for the good part. Our 6 year old diabetic cat had thrown up and wouldn't eat, so I took her in at 6 am for an exam. Vet Amanda B. examined my cat, then informed me that she was dying. She said they could either hospitalize her (starting at $3000) or that I could just put her down. I told her I needed to call my husband first. While I was crying to him on the phone, I could hear her laughing in the back room with another employee. I asked a couple of times if she was absolutely sure that's what was going on, and she said yeah, but didn't sound 100% sure. On that note, we decided to take our cat to her regular vet when they opened instead, and THANK GOD because all they had to do was test blood sugar, rehydrate her and give us a new bottle of insulin. She got to come home and is alive and well, not dying! SO GLAD that we got a second opinion! My advice is to question anything that sounds a bit off - VCA has a great reputation otherwise and this was my only experience there. I was just so upset to think that we might have unnecessarily put down our cat that I had to share this so it hopefully doesn't happen to anyone else.

They put my 14.5 year old german shepard down and they were nothing short of outstanding. The vet aside from being an absolute medical professional was as compassionate as I would have suspected Mother Theresa to be. I had to do it on a day's notice and they stayed open late AND DIDN"T RUSH ME at all. I wouldn't wish this on anyone...but they were the best. I am not sure of the other folks who posted and can only speak to my experiences, but they made the best of one of the worst days of my life. Shaun W

Very good service

Good

I take our cats and dogs here - the doctors are generally really nice and, as it seems with all vets these days, do suggest high priced things for your animals, but I find that if I'm assertive about not spending money on all these "tests" that they will provide good care. Also they are open Saturdays which is a plus and they have a half price vaccination clinic on a weekday eve (I think it's Wednesday) where you pay for the exam then all vaccinations are 50% off. I have been happy with the level of service. Only reason I won't give 5 stars is that, yes, they are about $5 more than other vets for their exam fees, but they are super convenient and close to our house so I don't bother driving much father considering the cost of gas and value of my time.