I would not trust anyone else with my animals. Not only do they understand how important it is to keep the families in the loop, they are caring and willing to go the extra mile for their patients. I recommend them for anyone!

Deceptive about their pricing.

Firgrove Veterinary is the best veterinary clinic we have ever used. They have always put care, well ahead of anything else. We have had a relationship with this clinic for many years and they have surpassed every veterinary clinic in quality care, from start to finish. The cost of veterinary services, at any clinic, is never usually a favorable price point, nor is owning and caring for a pet - - it costs money, and these people put the care of the pet well before worring about money. When all said and done, the clinic is in business and does many good things for strays, assists in placement at about 75% less cost than the Humane Society, plus they do much more for the pets that they adopt out. Furthermore, when I read messages that say that Firgrove is deceptive about pricing, did tests that costed money, and people that seem to think they know more about veterinary care more than the educated people that have cared for our pets for years; I find it hard to believe. Firgrove may not be the least expensive veterinarian clinic, though I can vouch, they are definately not the highest priced, and the services that they do provide, I would leap to say, are much less than most clinics would charge for the same services, and overall; they offer way more quality and thorough services for less. You can surely know that they checked everything they could, and if they felt additional services were necessary; I would take there advice in a heartbeat. Also, there forms are very straight-forward, they give you the option of how you wish to proceed with services, and ultimately, they leave the choice in how your pet is handled, totally up to you, even if it is against their medical advice - without making you feel bad about your choice, or your financial situation. This is the only vet, I would ever sign on the line and indicate that they had full authority to perform ANY services and charge ANY amount that they felt was medically necessary. Firgrove has won our trust over the years, and they continue to do so!

Do not choose Firgrove! AWFUL service and DECEPTIVE about the prices of their services. I should have trusted my instincts and taken my cat elsewhere after the terrible first impression. Upon calling to schedule an appointment, I was told by the receptionist to walk in with my kitty to have her mouth examined before a cleaning. The receptionist who was running the front didn’t bother to acknowledge me for several minutes as she stared at the computer. Once I told her why I had come with no appointment, she rather boldly and rudely implied that I was lying about being told to walk-in. She eventually had a nice-enough woman look at my cat’s teeth in the lobby (not an examination room). I was given the estimate that her cleaning and extraction would cost $200-400. I brought her back for the actual appointment and the two women who were working the desk (one from the walk-in fiasco) were rude, condescending, and disrespectful. I filled out the forms which enumerated charges which were a part of the surgery (x-ray, blood work, etc.) and I was told I would receive a call in regards to my cat’s well-being in about an hour. Three hours later I was calling them trying to find out what was happening. I was told my cat’s surgery would be over $600! I fought with the receptionist and the nurse about the estimate until they told me two teeth were in bad shape but could avoid being extracted, keeping me under $400. The receptionists I was passed to over the phone over and over again were all rude and treated me like I was a monster for not having extra money laying around after I explained to them that my teeth were going unattended in favor of my cat. To top the whole mess off, I picked up my cat and was charged $546 for ONE extraction and cleaning (she only has half of her teeth)!!! The last vet I went to charged me $417 for 10+ extractions AND cleaning. I am so angry with the poor service and shady dealings, I intend to tell everyone I know to never set a foot in their office.

I love this place and Dr. Barber and Dr. Kos. I have been going to this clinic for at least 4 years. The receptionists, Techs and DR. have always been so concerned about my pets when I go in (which I appreciate as I care more about how my dog is treated than me). I expect that and am pleasantly surprised that the animals come first. Dr. Kos and Dr. Barber are the vets that I have dealt with most other than dealing with Dr Shirley, she is very professional and good at her job. Maybe she doe not deal with people very well I can say from experience she does love animals and she is good at her job. Long story short I have always been happy and grateful for Dr Barber and Dr. Kos at the clinic and will never trust my babies to any other Dr.s. Love those guys at Firgrove.