There is no, nor has there ever been, a Dr Hart at Fairwood Animal Clinic in Renton. Animal hospitals are busy like human hospitals and don't have time to tie up the phone lines with the staggering amount of solicitors that call each day. They have sick and injured patients to tend to, clients to talk with, drugs and supplies to order. I'm not surprised their HR dept was rude. They don't have time for that.

We've been going to the Fairwood Animal Clinic for nearly 5 years. We have a small dog and five cats. The Dr. gives very short exams, 5 minutes maximum, shortest exams ever given by a vet. Frankly, he has been just ok, but his receptionist is amazing, Michelle, and I adore her. Today I drove up right when they opened back up from lunch because I found my cat in a pool of blood. They refused to even look at him because they were "completely booked every 15 minutes". I used to work as a nurse for a doctor, when we had sick people, we saw them, we did not turn them away. We are the "bread and butter" of his practice, we come up with an emergency and he can't see us. Well you're right you can't see us again in the future either.

I have been taking my dog here for two years. The prices are reasonable, and the care is professional. Probably most important, they love my dog as much as I do!

Just got off the phone with a very rude female in Accounts Receivable. Dr. Hart apparently does not believe in doing business with local companies. Rude and I will never go there with my pets. Lost a sizable account. Why can't businesses realize they are the spokes person's for a business and give an impression to future customers?