Love Dr. Waterhouse! We bring our kitty and pup in regularly and they are always in good hands. Highly recommend!

Terrible experience and less-than-thoughtful care for our puppy. Notice that all other reviews are general and vague (we love this place, etc). This review is specific and relates our bad experience with this vet. We took our 11 week old puppy in for his first boosters and all went well. We told the vet that we were flying in a week with the puppy and he gave him an additional vaccine. All fine so far...except: 1) He didn't tell us we would need a certificate of good health to fly; 2)Then held us hostage for an additional appointment is less than a week to get said certificate (another $30 plus what the appointment would cost); 3)Prescribed questionable care to our puppy by insisting that we give a now just 12 week old puppy a rabies vaccine to get the certificate. This is better if not given until 6 months and puppies can fly if they are too young to have the rabies vaccine. Now we either give the vaccine to a 12 week old puppy or our vacation is in jeopardy because the vet did not consider this last week. Thanks a lot. If you want to spend extra time and money at the expense of your pet's health, then definitely go to LUVC. We are looking elsewhere.

I brought my dog in to LUVC because she was limping and they had good reviews. They made the effort to fit us in to their schedule and were great the whole way through. The bad news is my dog has a partially torn ACL, but they treated us ALL with care and were very clear about pricing, options, etc. They are skilled and honest, the best combo! We will return.

As a new Seattle-ite, I rely on Google reviews and am so grateful for those whose reviews steered me to LUVC. I had a great phone assessment and support from the staff, which continued once I was in the clinic. The location was perfect and close to home, and it was easy to find parking. Most importantly, Dr. Waterhouse treated both me and my cat with respect. He introduced himself when he came in the room (whereas some vets ignore me and go right to my cat), and was comfortable with communicating what he was doing and why. He was upfront about prices and fully answered my questions about the rationale behind treatment options. Furthermore, he went above and beyond what I would expect from a vet when he referred me to the hospital where I had to take my cat for surgery. Dr. Waterhouse and his staff made sure I knew how to get to the hospital, communicated the situation to the hospital so they were ready for me when I got there, and even comforted me a bit, since I am sure it was obvious how scared I was. I hope this review helps other newcomers or anyone looking for a compassionate and competent vet.

Ignore that review about not trusting LUVC. They are so much more affordable than 2 clinics mush closer to my home and they called almost every day to check to see if our Cat, Lilly was getting better. Chantelle is so good with understanding what our cat is communicating. And Dr. Waterhouse is very intuitive and skillful. Everyone in this office seems to genuinely love their job and the animals they care for! I live in North of Seattle, but have never had trouble parking or with traffic coming and going from this location! Thank you LUVC.