Dr. Ben Fisher is an outstanding veterinarian, and NE is my go-to veterinary clinic specifically for the extraordinary care he provides the multitude of cats I bring his way. I've been taking ferals, strays, fosters as well as my own pet cats to him for about 7 years. He is always compassionate with the animals, spot on with his recommendations and treatments, and is willing to spend time going through best options (including lower cost options) for both the cat and the cat's caregiver. I can't recommend Dr. Fisher highly enough. I too have had my fair share of questionable experiences at NE over the last 30 years. However, if you're looking for a knowledgeable, practical, easy to communicate with, compassionate and effective veterinarian, I highly recommend asking specifically for Dr. Fisher.

Used to be happy with their service.. After speaking with Brooke and explaining that I'd already called this morning to have my friends dog looked at. I wasn't given an appointment. I wasn't asked. I was told no problem.. Anyway.. Done.. Very lousy customer service.. Really too bad they got some money out of me in the past. No more..and no more referrals..

I used to bring my dogs into this hospital as far back as when Dr. Suddeth owned it. I recently brought 2 dogs since Dr. Reeves has owned it. Dr. Reeves is good but his receptionist named Karen I have encountered twice now and she is rude and non-professional and very bad. I asked Karen both times that the vet on call call me to discuss some questions - she did not give this message to the vet and the vet on call never called me -she discusses medical information on the phone as if she is a vet so she feels that the vet doesn't have to call you but she is only a receptionist with no medical training. One of the dogs I needed some answers to was very sick and eventually died. I have discussed the Karen problem with Dr. Reeves and he offers on apologies or any explanation. Beware of this person - she has been on the staff for awhile and you can't get beyond her other than making an appointment - she will not refer any messages to a vet

Staff is always friendly. We are always able to get our dog in for an appointment at the last minute. I have even called a few times to ask some general questions and the staff is willing to answer them without having us make an appointment. We are very happy with this office!

I think this place rocks! Free 1st exam for our rescue pet(s). They are very gentle with our animals. Very thorough on the checkups, and very patient with upset animals.