I have had nothing but good experiences with Banfield's Southcenter location. We have been fortunate enough to find Dr. Davies,whose care and concern for animals and their owners is clear. I have not run into one person at this location who doesn't seem to love their job and the pets they care for. It might take a little too long to check out or be a little hectic at times, but my main concern is that my animals get good care ..and they do.

Dr. Foley is absolutely wonderful! I followed her from another clinic to Banfield and let me tell you that Banfield is so lucky to have her. I also love Banfield. :) I just signed up for their Wellness plan and it has already paid off. My dog had a skin tag on her chin which I was worried about. I took her in and it ended up being nothing but I didn't pay a dime.

Don't be surprised when they tell you that your next visit is covered by their health plan then come up with an $80 Bill for things that aren't actually covered... We paid for a neuter with their plan, told that we would owe nothing next visit when he came in for his neuter, then told at check out that it would be $80, for expenses like anestia... Which we were told were covered. Update 2/2: We were told their rooms were full and they were down a doctor, the took our cat in back, when he came back five minutes later after two small shots, he was angry attacking us, and had extremely hair loss around the back of his head on his neck. This is the second time they have done this. I do not recommend them to anyone who cares about animal cruelty.

They killed our cat. They gave her 5 shots at once and made her sickly. They failed to diagnose cancer when she was brought in for extensive bloodwork and diagnostic tests. She had to be put down a year and a half later when the cancer became inoperable.