I am sooo happy that I found this clinic. They are very caring and friendly. My cat normally detests people besides me, my partner and my mom and he was perfectly at ease in the clinic, with Dr. Novick and the vet assistant. He had a terrible ear infection that we were being seen for. I normally don't like going to the vet with my pets because we use mostly natural methods for a lot of things and I always feel like we get scolded for using alternative flea/tick treatments, brands of food that are not well known etc. Dr. Novick was fine with what we do and it felt nice that she actually understood and did not grill me about other things at the time. Awesome clinic... I highly recommend!