From the surly front office help to the incompetent "Dr." Gilbert this is easily the worst animal hospital I've ever been to. After having mis-diagnosed not one but two of my animals I finally went somewhere else and it's meant a world of difference. I was lucky to find another vet since they actually knew what was wrong with my dog instead of making her sicker and sicker. After all of this I paid my bill but had to send a lot of time on the phone until I just gave up and sent them a copy of a cancelled check and a threat to go to small claims court before they finally left me alone. Oh, and Dr. Gilbert? Yeah, we get it. You hate ALL men. What a weirdo.

I've had nothing but great experiences here. The staff seems very competent and professional. I've dealt with Dr. Gray and he's always done great by my animals. I felt like they listened to me and addressed my concerns instead of rushing things just to get me out the door like some of the other vets. Highly recommend these guys especially if you have exotics that need medical care!! Thanks guys ya'll rock!!!

Yesterday, Dr. Gilbert euthanized my beautiful friend of 13 years. Gulliver meant the world to me and my family. We moved to Green Bay from Kewaunee three years ago. She graciously cared for him through his final, very elderly years. He was diabetic, suffered from seizures and needed surgery on his elbow several months ago. Through all his trials and tribulations she took wonderful care of the "old guy" as she fondly called him. She was patient and kind. She took time out of her day to discuss pain med. options on more than one occasion. She listened to me and talked me through his last days. In the end, it was just his time. All dogs have their day as they say. I will never go to another vet clinic. Dr. Gilbert is an A++++ vet. I highly recommend her and Gentle Vet. All the staff was very kind, courteous and supportive. They helped me in any way they could. I will be forever grateful for the care gave a dog who was in my eyes the best dog that ever lived. Thank you so much!!

Gentle Vet Animal Hospital is the best vet clinic in northeast Wisconsin. (Sorry you apparently got butt-hurt about $75 Teresa...it's called "cost of service"...deal with it). They have saved our parrot's life, and I will be forever greatful to them. Dr. Grey is awesome! Also, sorry, Teresa, but you said your puppy urinated frequently. I think a test was in perfect order. Obviously you have no clue what you're talking about.

Having never had need for a veterinarian before, we were not really sure what to expect when we found Gentle Vets Animal Hospital. Our initial contacts began after several weeks of home diagnosing and treating of our pet had run its course with no improvement. I emailed their office several times, often inquiring about things that (in hindsight probably crossed the line of "looking for free advice"). Each of my questions and inquiries were met with great interest, professional and courteous answers, AND A VERY PERSONABLE TONE! Most importantly - solid information and advice. We decided to start treatment in office and were greeted and met with the same enthusiasm and friendly care from everyone on staff. Ours was a more "unique" type of animal situation (a large goldfish my daughter had raised for years). It appeared that nearly everyone in the office took notice and great interest in its progression. Dr Gray was an exceptionally friendly and caring Vet. At times, it was as if he was treating his own pet. His compassion and interest was well above what we expected, and (dare I say) may have risen to a level equal to or greater than my long term family doc (whom we have a GREAT relationship with). He was very well versed in his trade and well connected with other professionals in the discipline. Dr Gray and his staff explained clearly what our options could be, and we were closely involved with each decision and process. We never felt pressured or led in any particular direction. We felt very well educated and informed with each decision we chose to make, and each decision was met with respect and support. The time finally came when we realized that our pet's condition had progressed to a non-reversible point, and it would be the humane thing to put him down before any suffering took place. Disregarding our friends advise to use the good ole "flush" or "freezer" methods (certainly not humane!), we asked Dr Gray to help us with this final phase. Again, his level of care and understanding was superb. No amount of words in this venue of review could do justice to his professionalism and compassion. If we ever find ourselves in need of a Vet again we will certainly be back. As well, we have highly recommended Dr Gray and Gentle Vets to our friends . . . . And to you as well if you are in the market for a truly caring and professional veterinarian and clinic. (6 stars, if we could).