DO NOT GO HERE UNLESS YOU WANT TO MORTGAGE YOUR HOME FOR PET CARE AND PUT UNDUE STRESS ON YOUR PET. RIDICULOUSLY OVERPRICED AND OFTEN RECOMMEND UNNECESSARY PROCEDURES. Story time! We brought our newly adopted, senior cat in to seek help with inappropriate urination and howling at night. We were already aware of a cyst above his shoulder and a chipped tooth, but the humane society had looked at these issues before adoption and determined that the cyst was benign and the chipped tooth was an old injury that was not causing pain or worsening. The vets at West Towne convinced us that we should get a root canal on his chipped tooth in case it actually was causing him pain, and to remove the cyst in case it actually was malignant but the humane society missed it. After the cyst was removed and retested, it was found to be benign as we were originally told by the humane society. His behavior did not change following the procedures - he's just a loud cat who isn't allowed in our bedroom anymore. WE PAID OVER $2000 FOR THESE PROCEDURES, WHICH WERE UNNECESSARY AND CAUSED UNDUE STRESS ON OUR OLD CAT. We then failed to learn our lesson and brought our other senior cat in to have her mouth looked at, and were told that she needed a canine tooth and two pre-molars extracted. For this procedure, we were quoted $2000-$3000, plus the cost of the pre-surgical visit and lab work (later lowered to $1400-$2000 after questioning). We thought this was outrageous and sought 2nd, 3rd, and 4th opinions from other area vets, who all agreed this was outrageous and quoted us $300-$500, and all agreed that only one tooth needed to be extracted. We were also told we needed to buy a prescription weight loss food for our old lady - she only weighs 10 pounds. I went back to discus this with the owner, Dr. Lambrecht, who defended his office's prices, citing "quality of care, advanced tools and training, and the preventative nature of the surgeries." We ultimately ended up paying MORE for pre-surgical work and lab tests at West Towne than we did for the actual procedure at a different vet. INSANELY EXPENSIVE AND PROBABLY UNETHICAL! This office charges 4-5x the going rate of other area vets and suggests unnecessary procedures for your pets under the guise of "preventative care." DO NOT GO HERE.

This is the first vet around Middleton/Madison's West side I have gone to that truly cares for their patients and understands the bond between pets and their people. Something that makes WTVC truly unique is the fact that they don't push unnecessary expensive procedures or products. They will openly discuss options, costs, benefits and the like, without judging choices and situations. WTVC also organizes pet wellness events, like "Cats Night Out" and "Pets Reducing for Rescues", that benefit all involved and create a wonderful sense of community! Aside from being great at what they do, all members of the WTVC family are genuinely friendly and a joy to be around. My two young cats love checking in with everyone before their appointments and usually leave on good terms with staff members. All in all, if you want a vet that you can trust 100% with you furry friend, West Towne Veterinary Center is the place for you!

Dr. Ken Lambrecht and his staff are wonderful. It's like they're taking care of their own family members. I highly recommend them