The caring, compassionate, knowledgeable staff at East Towne Veterinary Clinic has been caring for my dogs for the past twelve years. While Dr. Tunder has been our primary vet, our dogs have been seen and treated by several other vets on staff, all of whom have been excellent. The nursing staff is always warm, gentle, and understanding to both animals and humans. We recently had our elderly poodle groomed at East Towne for the first time, and were very happy with the gentle handling and excellent result that Kelsa provided.

Like the other Google reviewer who gave one star, I got my puppy from the humane society and consequently had a puppy who wouldn't eat, had no energy and had a bad case of diarrhea (the former two a result of the third). However, unlike the other reviewer, the experience I had was beyond what I was expecting. Upon coming in for the first time, the staff was excited to meet my puppy (they even had his name on a welcome white-board), was completely understanding and didn't show any sign of distress when he had an accident on their floor and clearly explained what was going to be done, what the costs were and also gave the option of deferring some tests based on how my dog was feeling in the next 24 hours to avoid a costly specialized test. The doctors were fantastic with him and explained to me everything I would need to be aware of for the next few months regarding behavior, diet, vaccinations, etc all while teaching me some tricks to curb some aggressive play behaviors he was demonstrating. I should mention that because he wouldn't eat or drink I took him in two more days that week for supplemental fluids and to try out different foods to calm his stomach. After each though, I would get a call from East Towne at the end of the day checking up on him so they could relay the information to the doctors (note that there was no cost for this). After those days he was in much better shape and back to being a puppy. Upon telling that to East Towne on their daily check-up call, a day later I received a card in the mail addressed to my puppy saying how happy they were that he was feeling better. Overall, I think East Towne did a fantastic job and will be taking my pup there for a long time to come.

Kelsa is a great groomer! We have a Portuguese Water Dog, and even though he hates grooming, Kelsa love him. Plus you can see the whole area where the dogs are groomed, unlike most dog groomers where they seem to always be hiding something. The staff is great too and we just started taking him to the Vets there too.

Never coming back again! I recently brought my brand new puppy to your facility for a check up which I had been referred to by the Humane Society. I was told when I made the appointment to bring a feces sample which would be tested for parasites. During the appointment the vet had said that she was giving me free samples of different products. At the end of the appointment she had told me that I would get a phonecall by Saturday if anything came back from the feces. When I was being checked out I figured there would be no charge between the free samples I was getting and the voucher for a free checkup from the Humane Society. When I was told the charge for the appointment was $56.00 I was a little frustrated, but I just let it go because I had been happy with the way my puppy was treated. Saturday had come and there was no phonecall, by the end of the day Saturday my puppy had already had a few instances of diahrrea, so like any new puppy parent I was a little worried that he had eaten something or was just sick. By Sunday he wasnt eating as much and was as playful so of course I became even more worried and I started to research online, which gave me a whole list of somewhat scary possibilities of what could be wrong. In the back of my mind I figured it was nothing because I had not recieved a phonecall regarding any positive results. During the night and the next morning my puppy had full blown diahhrea, he barely ate any of his breakfast. I decided to call the vet who told me he had a parasite. It wouldve been extremely nice if somebody wouldve called me Saturday with the results so he couldve been put on an antibiotic and have it in his system already for 2.5 days. Instead I spent the entire weekend worrying something was extremely wrong with him. I have never been so frustrated with a buisiness before. I promise you I will never be back and will not ever refer a family or friend to your Vets office!

I'd highly recommend East Towne Veterinary Clinic. It was our first visit, but my cat was very calm and comfortable in the relaxed atmosphere. The clinic is large and very clean. The staff and veterinarian were extremely friendly and helpful, and took the time to answer all my questions. It was a great experience and we will certainly continue care there. May be a little bit more expensive, but well worth it!