I just want to take a moment and thank you all who were involved this morning with me and my dog Wally, instantly recognizing how hard of a time it was. The two techs--Willie and I forgot the other name (sorry)--were so kind, comforting and made me feel the best that I possibly could have felt. They went as far as offering to come to my home and help my bury him. This goes above and way beyond any expectation that I could have ever had, not only for a Vet Tech but for someone who didn't know me, a stranger, to be that over the top kind is unbelievable. It is good to know there are still good people out there. I didn't get a chance to talk to the Doctor that much because of the circumstances, but she was extremely thoughtful as well. Thank you all again, and I will not hesitate the next time I need a vet. My family will forever be a client of yours, and I will tell everyone I know. Sincerely, Ben U
I find it all too often that people are quick to add negative experiences they have, but I believe is as important if not MORE important to write about amazing experiences you have. I contacted Santa Barbara Animal Hospital about some issues my 3.4lb 13year old teacup Chihuahua was having. My normal vet doesn't check any animals eyes so I knew I needed to investigate further. I also called an animal ophthalmologist. They are very expensive and can be very invasive when it comes to checking the eyes. I wanted to get a professional opinion and some eye care before I decided if I wanted to take it any further. My dog is my baby and she is my family. I had called and talked to Jessica the manager/lead tech and she said to go ahead and bring her in and they would run some tests to try and identify the problem. When I arrived I was greeted by two very sweet vet techs/receptionist, then I was escorted to a room to wait for the vet named Terri. While I waited Jessica came in to ask me many questions about my dogs condition so she could relay the information to the vet. My dog is very old and fragile and Jessica was so sweet and gentle with her and even used her blanket to hold her during the tests to keep her safe. The tests were performed while I was present and everything checked out. She is going to need to go to a specialist, but in the meantime they recommended pain relieving drops that I purchased there to help her. I really appreciated the kindness of the whole staff and glad I chose to come to this vet clinic. I will be recommending this to my family and friends.
It saddens me to be here writing this. On Monday 4/7/14 my husband and son took my 18 month old bullterrier to this vet cause she was lethargic and not eating, she had only vomited once on Fri. They did 2 X-rays and a fecal exam and have her Flagyl 500mg and told them they could keep her for observation over night for about $900 did no labs before she left office. Later that day I called and spoke to JESSICA due to my Spencer started to vomit after she took her first dose of Flagyl and was told to give her the Bland GI wet food that they sent her home with. WHICH WAS FULL OF GRAINS AND RICE WHEN THEY WERE TOLD THAT MY DOG IS HIGHLY ALLERGIC. Was told that if she wasn't better by Wednesday to call them. They didn't even do a well check call to check on her. When I called Wednesday morning MISS. JESSICA was RUDE and told me that my husband and son didn't give the correct information for them to be able to treat her. How funny aren't you the VET with the license not us. Well I HOPE YOUR PROUD OF YOUR SELVES CAUSE SHE DIED. AND I PROMISE IT WILL NOT BE IN VAIN OH NO IT WON'T. YOU SHOULDE BE CLOSED DOWN AND JESSICA SHOULD BE TREATED HOW SHE TREATS PEOPLE. Even just the front desk Stephanie who I spoke with this morning had more manners and then your office manager JESSICA. And the Vet her self didn't even show my husband the films or reports from X-rays as we have done by other Vets in the past. If you want your pets to live DON'T BRING THEM HERE AND IF YOU DO MAY GOD BE WITH YOU AND YOUR ANIMAL..
This staff has gone above and beyond to remedy a mistake or offer last minute help in a pet emergency on more than one occassion. Office manager, Jessica has always acted as a consumate professional (all the girls there are great...) and has displayed great tact when dealing with rather diffucult situations. There are cheaper places to go, but you wouldn't get the close family feeling elsewhere, where you're just a number.
Santa Barbara Animal Hospital provides the absolute best and professional care for your pets. My sister's mini doxie was hit by a car and had to spend a night the ER upon discharge she was told they were not sure if she would make it but needed to get her in to a vet right away. Jessica was so kind and caring and so very helpful in getting an appt for my sister and her doxie. Thankfully because of the awesome care my sister's doxie is alive and well today! I HIGHLY recommend Santa Barbara Animal Hospital.
Name | Address | Facility | Today's Hours | Rating | ||
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GNC | 106 Hancock Bridge Parkway | Vets | 10:00 AM - 07:00 PM |
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Cape Veterinary Practice: Young Cynthia DVM | 1031 Northeast Pine Island Road | Vets | 08:00 AM - 06:00 PM |
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Cape Veterinary Practice | 1225 Northeast 8th Street | Vets | 08:00 AM - 06:00 PM |
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Animal Er of SW Florida | 1327 Northeast Pine Island Road | Vets | 05:00 PM - 08:00 AM |
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Cape Coral Pet Vet | 428 Del Prado Boulevard North | Vets | 08:00 AM - 05:00 PM |
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Viscaya-Prado Veterinary Hospital: Nelson Gary DVM | 920 Country Club Boulevard | Vets | Not Available |
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Viscaya-Prado Veterinary Hospital: Monte Lisa DVM | 920 Country Club Boulevard | Vets | Not Available |
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Viscaya-Prado Veterinary Hospital: Gale A James DVM | 920 Country Club Boulevard | Vets | Not Available |
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Viscaya-Prado Veterinary Hospital: Ziemba Cindy DVM | 920 Country Club Boulevard | Vets | Not Available |
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Viscaya-Prado Veterinary Hospital: Melloh Christopher DVM | 920 Country Club Boulevard | Vets | Not Available |
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